Terms and Conditions

EquipTool Inc. Terms of Use

General warranties: All products appearing in this catalog are warranted by the Manufacturer against defects in material and workmanship to the extent of the Manufacturers written warranty. No other warranties exist and none are implied.

Terms and Conditions of Sale: Equiptool, Inc.makes every reasonable attempt to maintain sufficient inventory on all catalog products to ensure prompt delivery, however due to high sales volume, some products may be temporarily out of stock. Equiptool, Inc. will make every reasonable effort to process your order in a timely fashion. In no event shall Equiptool, Inc. be liable for indirect, special, incidental or consequential damages, including but not limited to loss of use, loss of business or profits, etc. due to delays in shipping. All product prices are subject to change without notice. Equiptool, Inc. shall not be liable for errors in typography or photography. Illustrations are for identification and convenience only and actual product may vary due to improvements, modifications or changes by the manufacturer or other unforeseen circumstances at the time of printing this catalog. Pricing, policies and information in this catalog supersede all previous catalogs.

Payment Terms: Equiptool, Inc. accepts Visa, MasterCard, American Express, Discover and personal and company checks over the phone. All orders purchased with a personal or company check will be held until such time as all funds have cleared. All prices are in US dollars. Sorry, no C.O.D.s.

Disputes: The Purchaser has 10 days after delivery of the product to dispute the transaction. Please note that all warranties are handled by the specific manufacturer of the item and the warranties of the items can be found on most product pages and on the manufacturers websites.

Freight: Equiptool, Inc. will pay basic freight charges within the contiguous 48 states delivered to a commercial facility on all items marked “Free Freight”. Please ask our equipment specialist for information regarding additional charges, services and rates for: residential delivery, educational facilities, correctional institutions, inside delivery, expedited delivery, Lift Gates, etc.

Please speak with one of our qualified sales representatives to obtain a freight quote for items not marked as “Free Freight”. CUSTOMERS SHALL BE RESPONSIBLE FOR UNLOADING EQUIPMENT FROM TRUCK. (Note: All changes of shipping address after product is shipped will result in additional charges by Freight Carrier, which shall be paid for by Customer.) Equiptool, Inc. shall not be liable for any additional charges that may be incurred as a result of unloading freight from the delivering carrier’s truck. For your protection, all external damage must be noted on the Bill of Lading at the time of delivery in order to properly present a valid claim against the freight carrier. Hidden damage must be claimed in writing within 10 days. Customer must inventory lift components within 10 days of delivery in order to properly file a written missing parts claim.

Product Returns
Returns must be made within 30 days of invoice date. You must request a return authorization from our Customer Service department by either calling or sending an email to us: info@equiptool.com.
PLEASE NOTE: Returned merchandise must be in new condition, including all original packaging. We will not issue a credit or refund for any product which is returned to us that has been used or altered, if any parts are missing, or if the packaging is incomplete or ruined.
How To Return Items For Exchange, Credit, or Refund:
At Equiptool, Inc., we want you to feel comfortable buying from us. We simply request your adherence to the following requirements/procedure:
  1. The returned merchandise must be new, complete and in its original packaging.
  2. You will be charged the total cost of shipping the item to you and the cost of shipping the item back to Equiptool,Inc. Note: Free shipping items are not exempt from this two-way shipping cost applied to returned items.
  3. Restocking charge will be calculated at 20% of purchased product price for all returned items at the option of Equiptool, Inc.
  4. The return must be made within 30 days of invoice date.
  5. Please include a copy of your original invoice with your return.
  6. Please indicate if you would like an exchange, credit or refund.
  7. Securely pack the product and send it with shipping and insurance charges prepaid to the shipping location determined by Equiptool,Inc.

All charges due to damaged merchandise or missing parts will be deducted from credits owed.

Limitation of Liability: Equiptool, Inc. shall not be liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages, or any damages whatsoever, regardless of Equiptool, Inc. being advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory of damages, arising out of or in connection with the use, inability to use, or performance of the information, services, products, parts and materials available from this site. The foregoing limitations shall apply not withstanding any failure of essential purpose of any limited remedy. Some jurisdictions do not permit limitations on the length of an implied warranty or the exclusion or limitation of liability for consequential or incidental damages. Accordingly, some or all of the above limitations may not apply to each customer.

From time to time misprints or typographical errors may appear on our web pages. While Equiptool, Inc. makes reasonable efforts to assure our prices and product descriptions are correct and accurate, we are human, and errors may sometimes occur. When they do occur, Equiptool, Inc. will correct these mistakes in a reasonable and commercially acceptable time period, after they are brought to our attention.

Equiptool, Inc. shall assume no liability for damages due to improper installation, operation, negligence, or defective equipment. By purchasing products from Equiptool, Inc. you have agreed to the terms and conditions set forth herein, and further agree to be bound by the Manufacturer’s Warranty for all products sold and delivered hereunder.

Please call us at (866)622-0242 with any questions

Equiptool, Inc. reserves the right to decline any order at any time for any reason whatsoever, in its sole and exclusive discretion.